Privacy Policy

1. Introduction

VisaFlow AI (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services.

2. Information We Collect

Information Users Provide

We collect information you provide when you create an account, subscribe to our Service, contact us, or use our features. This may include your name, email address, and billing information.

Account Information

When you register, we collect your name, email address, and account credentials.

Usage and Workflow Data

We collect metadata about your usage of the Service, including features used, interactions, and workflow data, to operate, improve, and secure the Service.

Payment Information

Payment details are processed by Stripe. VisaFlow AI does not store full credit card numbers. Stripe handles all payment data in accordance with its own privacy and security practices.

Cookies and Analytics

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our Service. You can manage cookie preferences through your browser settings.

3. How We Use Information

We use your information to:

• Provide, operate, and maintain the Service
• Process subscriptions and payments
• Communicate with you about your account and the Service
• Improve and develop new features
• Ensure security and prevent abuse
• Comply with legal obligations

4. How We Share Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate (e.g., Stripe for payment processing)
• Legal authorities when required by law
• Professional advisors for legitimate business purposes

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we retain only what is required for legal or business purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Users

The Service is provided from Canada. Your information may be processed in Canada or other jurisdictions where our service providers operate. By using the Service, you consent to this transfer.

8. User Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us at wade@visaflow.cloud.

9. Professional and Client Data

Users are responsible for ensuring they have authority to process any client information they enter into the Service. Users should avoid submitting unnecessary sensitive personal data. If client data is used, users should limit information to what is necessary for their professional workflow.

10. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through the Service.

12. Contact

For questions about this Privacy Policy, contact us at wade@visaflow.cloud.